Context and challenges :

​

As part of a Prevention and Performance project, CASART Rhône-Alpes has launched a support project for companies in its territory to set up cooperative projects in the service of a better quality of life at work and a better overall performance. 

​

This project was set up through support from the CARSAT teams in partnership with the company's employees (grippers, managers, CHSCT). 

​

Ré&el's response: 

​

Implementation of a support system for teams to move from a prescriber position to a pose accompanying person for their customers. 

 

Creation and deployment of a training and support program for :

​

• Align representations 

• Sharing a common base

• Agree on priorities 

• Master and test a customer support methodology

​