Context and challenges :

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Norévie, a major player in housing and social real estate, is involved in a big project of processing materialized in its 10-year business plan, in order to strengthen the customer culture and employee involvement.

 

Growth goals of its real estate portfolio and the issues identified: 

 

• Restoring serenity to teams 

• Secure process client 

• Set up a supportive organization 

 

Ré&el's response:

 

• Organizational audit and feedback to the management committee

 

• Animation of workshops to identify obstacles to development and strengthen cooperation 

 

• Establishment and animation of a managerial community

 

• Implementation of an Operational Excellence approach 

 

• Management committee and managers training

 

• Animation of problem solving projects