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How to support continuous improvement through managerial transformation? 

Context and challenges :


Chartres Métropole Habitat has identified a lack of robustness of its processes leading to problems both in terms of current management and in its prospects of medium-term development.


The Metropolis therefore wishes activate levers using Lean tools to cultivate transversality, strengthen the quality produced, gain serenity in daily management, etc.


Ré&el's response:


Mission articulated in 4 steps


  • CODIR alignment

  • State of play and mapping of all processes

  • Improvement project on 3 target processes 

  • Managerial support


Use of a mapping and analysis of all processes, then management of improvement projects.


Implementation of Lean tools during the phases: SIPOC, root cause analysis, PDCA, visual management. 

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