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How to support teams in an Operational Excellence approach? 

Context and challenges :

Lyon Métropole Habitat faces the following challenges:

  • Give back serenity to the teams 

  • Secure process client 

  • Set up a supporting organization 

Ré&el's response:

  • Organization Audit and restitution to the management committee 

  • Animation of a workshop for identify the brakes development and strengthen cooperation 

  • Setting up a Operational Excellence approach 

  • Training of the management committee and managers

  • Animation of problem solving projects

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