Context and issues: 

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ENGIE COFELY's desire to develop the culture of Continuous Improvement in the field teams:

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• Acculturation of the manager at all levels (posture, terrain, etc.)

• Sharing ofsenseand somevision 

• Efficiency process

• Practice of team problem solving 

• Setting up teams autonomous and responsible 

• Implementation of daily management rituals (AIC, visual management, all-terrain, obeys, short resolution loops, etc.)

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Ré&el's response:

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• Animation of seminars and Operational Excellence (EO) training 2 days for regional offices 

• Etablishing of kaizen-week with the field teams 

• Accompaniment of improvement projects 

• Diagnostic customer value oriented process 

• Deployment of a training course Greenbelt